GENERAL TERMS AND CONDITIONS
1. SCOPE
All deliveries and services of Delta Distribution GmbH through the online shop are undertaken exclusively on the basis of the general terms and conditions at the time of the particular order. Delta Distribution GmbH acknowledges conflicting conditions only if we have acknowledged them expressly in writing.
2. CONTRACT CONCLUSION AND CONTRACTUAL LANGUAGE
The presentation of merchandise in the online shop is a non-committal invitation to order goods. By clicking the "Buy" button, you declare that you wish to purchase the ordered goods.
After receipt of the offer to purchase, you will receive an automatically generated e-mail with which we confirm that we have received your order. This receipt does not constitute the acceptance of your offer to purchase.
A purchase agreement is only concluded if we explicitly declare acceptance of the offer to purchase or if we ship the goods without prior express declaration of acceptance. The acceptance period within which we can accept your offer to purchase is a maximum of 3 weekdays.
The conclusion of the contract can be effected in English.
The full text of the contract is not saved by us. You can electronically back it up before submitting your order via the print function in your browser.
3. DELIVERY AND SHIPPING COSTS
You will receive your order in one package if possible. Find all information about shipping costs for your delivery here: Shipping costs
4. PAYMENT OPTIONS
You can choose from the payment methods credit card or PayPal. Read more about payment options here: Payment
5. FALSITIES
We consider non-binding obvious errors, translation errors, mistakes in writing, misprints or calculation errors occurring while offering products or processing orders.
6. INSTRUCTIONS ON WITHDRAWAL
Right of withdrawal
You have the right to withdraw from this contract within 30 days without giving any reason.
The withdrawal period will expire after 30 days, starting from the day you, or the recipient, received the entire order.
To exercise the right of withdrawal, you must inform us (DELTA Distribution GmbH, Am Heuberg 25, 37308 Schimberg, Germany; phone: +49 3641 5598 266; e-mail: hello@delta-dist.eu) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail).
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. You may use the attached withdrawal form, although this is not required: click
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
Please send your return to:
Delta Distribution
Thüringer Str. 10
37269 Eschwege
Germany
Please note, that we do not refund the shipping costs.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
7. RESERVATION OF TITLE
The delivered goods remain our property until full payment of the purchase price.
8. RESERVATION IN THE EVENT OF NON-AVAILABILITY
Availability of certain goods offered in our online shop cannot be guaranteed in special events. We therefore reserve the right to cancel the service in the event of non-availability. In this case, we will inform you immediately and refund any payments that have already been performed.
9. LIABILITY
For negligent breaches of the contract's main obligations, our liability is limited to average foreseeable and direct losses that are typical both for the contract and the nature of the goods. This limited liability also applies to negligent breaches of obligations caused by our legal representatives or auxiliary staff.
For the rest, we are liable according to legal regulations if the contractual partner asserts compensation claims for damages or losses which are the result of intent or gross negligence, including the result of intent or gross negligence caused by our legal representatives or auxiliary staff. If we are not charged with grossly negligent or intentional breaches of duty, our liability is limited to average foreseeable damages which might be typical for these circumstances.
The above limitations of liability do not apply when damages or losses are caused by injury to life, body or health.
10. WARRANTY
In the case of defects in delivered goods statutory rights apply.
11. Alternative dispute resolution
The European Commission provides a platform for out-of-court online dispute settlement, which is available at www.ec.europa.eu/consumers/odr. We are neither obligated nor willing to participate in this dispute settlement process.
You can contact us by e-mail at: hello@delta-distribution.eu
We endeavour to settle possible differences of opinion regarding our contract by means of mutual agreement.
12. DATA STORAGE
We would like to point out that entered data is processed and stored using electronic data processing equipment. Personal data is kept confidential and used for business purposes only. Find out more here: Privacy Policy
13. APPLICABLE LAW
The law of the Federal Republic of Germany applies excluding the CISG (United Nations Convention on Contracts for the International Sale of Goods), unless mandatory international consumer law dictates otherwise.
Last updated: 24.05.2018